{"id":1253,"date":"2023-02-21T10:15:59","date_gmt":"2023-02-21T09:15:59","guid":{"rendered":"https:\/\/icare.ch\/digital-tools-for-tourism-during-a-pandemic\/"},"modified":"2026-02-06T16:53:55","modified_gmt":"2026-02-06T15:53:55","slug":"digital-tools-for-tourism-during-a-pandemic","status":"publish","type":"post","link":"https:\/\/www.icare.ch\/en\/digital-tools-for-tourism-during-a-pandemic\/","title":{"rendered":"Digital tools for tourism during a pandemic"},"content":{"rendered":"<p>From a demand perspective, tourism is a global phenomenon: in Switzerland, it accounts for nearly 3% of GDP and 4.4% of total employment. The pandemic severely impacted the sector with a decrease of nearly 60% in international arrivals. <\/p>\n<p>The pandemic acted as an accelerator for the inevitable digital transformation that the sector must address to optimize local offerings and the distribution of international demand.<\/p>\n<p>This Flagship was designed to proactively address the challenges of digital transformation by providing the travel sector as a whole with:<\/p>\n<ul>\n<li>Reliable data for empowerment,<\/li>\n<li>New business models, processes, and experiences,<\/li>\n<li>Tools to design resilient tourism systems,<\/li>\n<li>A platform for reflection, valorization, and orchestration of ongoing projects and experiences will be provided, fostering mutual enrichment among communities of practice.<\/li>\n<\/ul>\n<p>The Icare research institute is involved in sub-projects 1 and 3 for a duration of 4 years, during which we will apply our expertise in software architecture, inter-system interfaces (API), artificial intelligence, and technology watch. Objective: to make tourism information systems more resilient. <\/p>\n<h2>Flagship Innosuisse PFFS-21-07<\/h2>\n<h4>Research Partners:<\/h4>\n<ul>\n<li>\u00c9cole h\u00f4teli\u00e8re de Lausanne member of University of Applied Sciences and Arts Western Switzerland (HES-SO)<\/li>\n<li>Institute of Tourism (ITO) and Institute of Entrepreneurship &amp; Management (IEM),<\/li>\n<li>Institute of Information Systems (IIS) of HES-SO Valais-Wallis, member of University of Applied Sciences and Arts Western Switzerland (HES-SO),<\/li>\n<li>Research Center for Tourism and Transport at the Institute for Systemic Management and Public Governance at the University of St. Gallen<br \/>\nInstitut f\u00fcr Tourismus und Mobilit\u00e4t (ITM), <\/li>\n<li>Institute for Tourism and Leisure Research (ITF), University of Applied Sciences of the Grisons<\/li>\n<li>Center for Data Analytics, Machine Learning, Simulations, Big Data and Visualization, University of Applied Sciences of the Grisons,<\/li>\n<li>Icare Institute of Computer Science Research<\/li>\n<\/ul>\n<h4>Exploitation Partners:<\/h4>\n<ul>\n<li>Amt f\u00fcr Wirtschaft und Tourismus, Graub\u00fcnden<\/li>\n<li>APG SGA<\/li>\n<li>ASE AG<\/li>\n<li>Basel Tourism<\/li>\n<li>Fondation the Ark SA<\/li>\n<li>Crans-Montana Tourism<\/li>\n<li>Davos-Klosters<\/li>\n<li>Discover.swiss AG Discover<\/li>\n<li>Federal Office of Transport FOT<\/li>\n<li>Federal Statistical Office FSO<\/li>\n<li>F\u00f6rdergesellschaft IMP-HSG<\/li>\n<li>GastroSuisse<\/li>\n<li>Graub\u00fcnden Ferien<\/li>\n<li>Guidle AG<\/li>\n<li>HotellerieSuisse<\/li>\n<li>International Federation of IT in Travel and Tourism, Swiss Chapter<\/li>\n<li>Intervista AG<\/li>\n<li>Jungfrau Regio Tourismus<\/li>\n<li>Lucerne Tourism AG<\/li>\n<li>Sisag AG<\/li>\n<li>State Secretariat for the Economy SECO<\/li>\n<li>Swiss Cablecar Association<\/li>\n<li>Swiss Federal Railways AG<\/li>\n<li>Swisscom<\/li>\n<li>Switzerland Tourism<\/li>\n<li>Thomann Hospitality Management AG<\/li>\n<li>Ticino Turismo<\/li>\n<li>Tourism office of Nendaz<\/li>\n<li>Tourism office of Sierre-Anniviers<\/li>\n<li>Tourism office of Zermatt<\/li>\n<li>Vaud Promotion<\/li>\n<li>Valais\/Wallis Promotion<\/li>\n<li>Zurich Tourism<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>From a demand perspective, tourism is a global phenomenon: in Switzerland, it accounts for nearly 3% of GDP and 4.4% of total employment. The pandemic severely impacted the sector with a decrease of nearly 60% in international arrivals. The pandemic acted as an accelerator for the inevitable digital transformation that the sector must address to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1064,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[22],"tags":[],"class_list":["post-1253","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-projects"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Digital tools for tourism during a pandemic - Icare<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.icare.ch\/en\/digital-tools-for-tourism-during-a-pandemic\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Digital tools for tourism during a pandemic - Icare\" \/>\n<meta property=\"og:description\" content=\"From a demand perspective, tourism is a global phenomenon: in Switzerland, it accounts for nearly 3% of GDP and 4.4% of total employment. The pandemic severely impacted the sector with a decrease of nearly 60% in international arrivals. 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